RETURN If shipping/exchange/return/cancellation information is included in the product description, it takes precedence over the following information.
Exchange and return/refund information |
- Due to the nature of the downloaded file, not the actual product, it is difficult to exchange or return/refund. Please pay attention to this point and proceed with the purchase.
- If there is a defect in the product itself, if you report it to the customer center at genz@genz.co.kr, we will repair it in accordance with our consumer dispute resolution standards after inspection.
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